Our products are guaranteed against manufacturing defects for 12 (twelve) months from the date of purchase.  This does not cover defects arising from accidental damage, misuse or wear and tear. Defective goods will be replaced free of charge.

Goods for replacement should be returned to the following address with a covering letter to:-The Real Massage, Baltrasna, Ashbourne, Co. Meath.

Can Miche Bag® magnets cause damage to credit cards, mobile phones, or other electronic equipment?
Our magnets are permanent and are called "earth magnets" - while this is great for holding the shell in place, it carries the benefit of being absolutely harmless to credit cards, iPod's, mobile phones, and other similar electronic devices. An "earth magnet" would have to be the size of your fist or larger to damage any of those items. So don't worry - your Miche Bag® will do no harm!

What are the Miche Bag® and Miche shells made of?
The exterior of the Classic Miche Base Bag is made of a silk/polyester blend. The shell material varies depending on the style, but can be: faux leather, faux crocodile skin, faux cheetah fur, regular nylon, textured nylon, canvas, or cotton and all of our products are 100% animal friendly.

What are the dimensions of the Miche Base Bags®?
The Classic Miche Base Bag is 14.5 cm deep x 30 cm long x 16.5 cm tall.
How do I change the handles on my Miche Bag®?

To change the straps open the metal ring that attaches the straps to the bag. To open the clasp, just push down on the top of the metal ring (you might have to push hard to unlatch it). It should open allowing you to slide out the straps and attach the new ones.